top of page

Privacy Policy

Customer service

   Our customer service works from 9:30 am to 4:30 pm through our online chat, and through our email  info@lecarle.com . Any questions please contact us. 

Privacy and Security

​

1 - WHAT WILL WE DO WITH THIS INFORMATION?  

   When you make a transaction with our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, email and address. When you access our website, we also automatically receive your computer's internet protocol, IP address, in order to obtain information that helps us learn about your browser and operating system. Email Marketing will only be carried out if you allow it. In these emails you can receive news about our store, new products and other updates.  


 

2 - CONSENT  

    How do you get my consent?

    When you provide personal information such as your name, phone number and address to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase. After carrying out actions, we understand that you agree with the collection of data to be used by the creditor company (PayPal, Pagseguro, ETC).. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent, and you will have the opportunity to say no.  


 

3 - DISCLOSURE  

   We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.  

​

​

4 - THIRD PARTY SERVICES  

   In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them in connection with your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be used by these providers. In particular, remember that certain suppliers may be located in or have facilities that are located in different jurisdictions than you or us. Accordingly, if you wish to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act. . Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. links   When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.  


 

5 - SECURITY  

   To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, that information is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


 

6 - CHANGES TO THIS PRIVACY POLICY

   We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that they have been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

1 - WHAT WILL WE DO WITH THIS INFORMATION?  

 

When you make a transaction with our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, email and address. When you access our website, we also automatically receive your computer's internet protocol, IP address, in order to obtain information that helps us learn about your browser and operating system. Email Marketing will only be carried out if you allow it. In these emails you can receive news about our store, new products and other updates.

​

2 - CONSENT  

 

How do you get my consent?

When you provide personal information such as your name, phone number and address to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase. After carrying out actions, we understand that you agree with the collection of data to be used by the creditor company (PayPal, Pagseguro, ETC).. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent, and you will have the opportunity to say no.  

​

3 - DISCLOSURE  

​

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

​

4 - THIRD PARTY SERVICES  

​

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them in connection with your purchase-related transactions. For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be used by these providers. In particular, remember that certain suppliers may be located in or have facilities that are located in different jurisdictions than you or us. Accordingly, if you wish to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act. . Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. links   When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.  

​

5 - SECURITY  

​

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, that information is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

​

6 - CHANGES TO THIS PRIVACY POLICY

​

  We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that they have been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

bottom of page